09-28-2023 05:13 PM
Without the RMA I can't track the order. My boa acc has shown that the money has been paid, I've checked by inbox and spam emails, still didn't find the confirmation email. Don't know what to do right now.
Solved! Go to Solution.
10-03-2023 10:50 AM
It's now solved, and I bought one with my acc but I can't find the tracking number
09-29-2023 11:23 AM
Hey there @bloopm,
we know how important it is to get information on your newest orders to help keep track of it. From what you explained it seems like there may have been an issue with the email, and we would love to see how we can help locate this for you. Could you please send us a message from our Profile Page so we can investigate this further?
We look forward to hearing from you soon!
10-02-2023 01:17 PM
Hey there! We're just following up with you to see if you still need assistance. If so, please PM us, and we'll assist. We hope you have a great day!
10-03-2023 10:50 AM
It's now solved, and I bought one with my acc but I can't find the tracking number
10-03-2023 11:03 AM
Hey there! We're happy to hear that your issue has been resolved. If you ever need us in the future, please don't hesitate to reach out!
10-03-2023 11:05 AM
I wonder where to find my order's tracking number
10-03-2023 12:37 PM
Since it's a pre-order you won't have a tracking number until it's prepared to ship out. Make sure you keep an eye out in your inbox, you should get the tracking sent to you when it leaves the facility!