cancel
Showing results for 
Search instead for 
Did you mean: 

I can not purchase any game

Asin0210
Honored Guest

IMG_4149.png

I bought a Quest 3 and received $30 through a referral. I want to use this money to buy games. However, whenever I try to make a purchase, I get the message “Request not completed.” The same issue occurs whether I try to buy on my phone or computer.

 

I have contacted Meta Support and sent three emails over the past three days, but they haven’t responded. What should I do?

2 REPLIES 2

mychat.aa
Expert Protege

I have been troubled by this issue for a month, and Meta has not resolved it. Many of my friends have also encountered this problem.

oh , it's very weird  

Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?