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I can't create a boundary or connect to the wifi

Bigpandamaster1
Honored Guest

So, whenever I boot up my Oculus it doesn't give me the option to create a boundary anymore, so I go to make a boundary and when I finish the steps it still says no boundary. So I load up a game and I'm stuck 20 feet in the air when I do. So I change the floor level and it does nothing. Now I can't even connect to the internet after I updated my Oculus.

4 REPLIES 4

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Bigpandamaster1! We definitely want for you to be able to enjoy your time in VR, and that is hard to do without a boundary set up! We would recommend making sure that your app data is backed up, then going through a factory reset. This will reset the headset to default and should hopefully get your boundary back to normal.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey, we wanted t check in and see if you needed any further assistance. Please don't hesitate to hit us up!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Oh, thank you but it got fixed when v68 rolled out to my oculus

 

Awesome, and thanks for letting us know! We're so glad to hear you've been able to get your Wi-Fi and boundary set up on your headset, and we appreciate you working with us on that! If anything else pops up at all, just give us a shout. We're always here when you need us, @Bigpandamaster1!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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