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I can’t create a meta account

Omarkarout96
Level 2

hello,

i’m currently having a trouble with creating a meta account on my oculus because it is connected to my facebook account and my facebook account got disabled.

I have purchased apps on that account on my oculus so i wouldn’t like to lose it.

can you please help me regarding this issue?

my disabled facebook account email is: fire-war@hotmail.co.uk

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hello there, @Omarkarout96! We hate to hear that you are unable to access your device because it is linked to a disabled Facebook account. We know how troublesome this is to deal with, and we'd be happy to look into this further! 

 

Could you please send us a private message so we can look into your account further? You can send us a private message by selecting our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.