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I can't do anything :-( set guardian space or go to menu

kasia235
Honored Guest

1. i got oculus quest 2 

2.i restart if to factory setting

3. i connected to mobile app

4. pair everything

5. all is charged (95-80%)

6. i reached to moment of setting guardian space . i can move it up and down , thats it . cant draw anything 

7. if i try to go to menu by right hand - is shows oculus logo - thats it 

8. if i try by left hand - nothing happen

 

please help !

 

 

 

 

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hi kasia235! That is not what we like to hear. Since you have exhausted multiple options already, we ask that you contact us at customer support, so we can deep dive into this issue for you.

 

We look forward to hearing from you! 

 

 

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