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I can’t follow a friend on Quest

m00n_v1b3s
Honored Guest

hello meta,

i cannot follow my friend or invite her to certain games and when i try to make a group chat with her it’s always a problem, i haven’t blocked her and she hasn’t blocked me and we just can’t follow each other but i’m able to call invite and talk to other people just fine and i don’t know what to do my account isn’t private, i tired blocking and unblocking her, i'm at the latest version and nothing seem to work or make this issue better and it’s frustrating to see this happen to me and many other people complain about this issue in the past and it’s never fixed and when i look for a online solution it’s always another problem and no resolution to these similar issues, if not only fix mine but everyone meta so i can play with my friend without having to reach out to support would be very helpful thank you.

4 REPLIES 4

MetaQuestSupport
Community Manager
Community Manager

Hello there, @m00n_v1b3s! We certainly want to ensure that you are able to enjoy VR with others. We would recommend to also attempt to follow your friend through the app and desktop if the headset should not be adding them. The steps for this can be found on the support page here. If you still encounter any issues, please reach back out to us through PM so that we can gather some more information to be able to investigate further. Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

This didn’t solve my issue at all i’m sorry but when you tell em to follow on the app the follow button doesn’t show up at all when i search her user but under it shows a bunch of people i can follow and agin this is interfering with me calling and adding her into certain games and i’ve tried resetting my oculus she reset hers and the issue hits isn’t being resolved and i don’t know what to do anymore because she’s one of the only people i play with and it’s not fair that i can’t add her or even invite her to meta horizon anymore and when i try to each put privately the website is messed up on my device.

We appreciate you still attempting, as we definitely want to make sure you and your friend are able to play together. So that we're able to look into this concern further, do send us a PM as we'd like to gather more details. From there, we'll continue working together to get to the bottom of this! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hi again, @m00n_v1b3s

 

We're just reaching out again to ask if you require further assistance with this issue? 

 

If so, please send us a PM so we can gather some additional details. To send us a private message, please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

We look forward to hearing from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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