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I can't get in the PC Oculus app - Graphics Card Not Compatible

To.Fast5556
Honored Guest

Once I press the Oculus app on my PC it says, "Graphics Card Not Compatible" but I have a Meta Quest 2

5 REPLIES 5

I'm sure you do have a Quest 2, but that's not what the error is saying. What graphics card is in your computer?

MetaQuestSupport
Community Manager
Community Manager

Hey there @To.Fast5556, we understand you want to get your PC connected and enjoy your Meta Quest 2 properly. We want to make sure this is possible for you as well. For us to assist you further may you provide the following information:

  • Confirm that your PC is compatible.
  • Are you using an adapter or cable extender?
  • Disconnect the headset cable from the PC and from the headset and inspect it for bent pins, frays, twists, and kinks.
  • Have you made sure your graphics drivers are updated?

We'd also suggest taking a look at the following link here to see if you are using a recommended specifications. We hope to get an update from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey @To.Fast5556, following up here to see if that information given was of any use to you. Please reach back out to us with an update, we'd love to know how things are going for you and if we could help you out some more!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

A intel uhd graphics 600

Intel GPUs aren't supported. VR rendering is fairly performance intensive, it has a bigger hit than regular PC gaming. You need either a Nvidia or AMD GPU (and lower models of those don't work either).

The requirements are listed here: https://www.meta.com/en-gb/help/quest/articles/headsets-and-accessories/oculus-link/requirements-que...

 

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