I cant login to my meta account. When i try to log in it says send sms to the phone number or use recovery code. I changed my number so I dont have access to my old phone number and i dont have recovery codes too. I am still logged into my quest 2 and the meta quest app, but I am trying to login to my oculus app on pc to play pcvr.
Hey there, @DusterBusterMuster. We can definitely understand how concerning it would be to find yourself unable to login to the desktop app due to your 2FA being on your old phone. We'd be glad to help out! Please reach out to us in a PM, we'll need to collect a little information and set up a ticket for you. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We'll be looking forward to hearing from you!
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Hey there, @DusterBusterMuster. We can definitely understand how concerning it would be to find yourself unable to login to the desktop app due to your 2FA being on your old phone. We'd be glad to help out! Please reach out to us in a PM, we'll need to collect a little information and set up a ticket for you. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We'll be looking forward to hearing from you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
I also have this trouble after changing phones. even after submitting photo id (driving licence) facebook kept saying it wasn't me. I downloaded facebook lite and got straight on to my old account. Now for some reason I cant use my quest 2 as it wont show up as connected in my Meta account or meta quest app. there is no place to enter a 8 letter code.
Hey there, @andy.j.542610. We can definitely understand how concerning it would be to find yourself unable to login to your account, we'd be glad to help out! Please reach out to us through a PM and we'll gladly look into this for you. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We'll be looking forward to hearing back from you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
