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I can’t get into my account stuck at auth.meta.com

XCbizzleX
Honored Guest

I have tried several times to log into my Meta Horizon account. I’ve spoke to customer support through email and the what’s up app But they have not been able to help me. They keep passing me around and it has been over a week since someone has been able to give me a solution. I have tried different methods to login into my account. As soon as I put in my password, it gives me a page error, but the URL says something about “birthday.” I have tried to use the app, different computers, different cell phones cleared cookies and cache… I haven’t been able to get onto my old account even through Facebook or email logins. This is very frustrating because I can’t access the games I purchased , But I could use other emails accounts to login. 
someone please help thank you for your time

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