12-05-2024 10:58 AM
Please help me, I've been trying to verify my Facebook account with meta verified on my cell phone for weeks but I just can't, It has already given several different problems, but in the case of the problem now there are 2: a message appears saying that it is reviewing my account and within 24 hours I would receive a response, which not only doesn't happen, but is also sending me a notification as if I hadn't already sent my documents, but I did. In addition, now after this message it is showing that my account has been hacked and asking me to follow the steps every time after this account review.
12-05-2024 11:33 AM
Hey there and thank you for reaching out to Meta Quest Support!
We completely understand that this is not the experience that you would like to have on Facebook. However, at Meta Quest Support we would provide support for Meta Quest related queries only, so we are not able to assist you directly with your Facebook account.
We would suggest that you visit the Facebook Help Centre, where you can get further help with your Facebook account.
If you have any questions or need any help with Meta Quest in future, please do not hesitate to contact us. We are always happy to help!
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If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
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