Everytime I try to log into my meta account in the app on my my PC it tells keeps telling me to “continue to your web browser….this may take a few seconds.”
Any guidance as to why I am unable to log into my meta account on my PC would be appreciated…thank you!
Hey there @Waterdog6168! Thank you for contacting us! It seems like you're experiencing difficulties logging into your Meta app on your PC. Rest assured, we're here to assist you and will do everything possible to help you resolve this issue. We kindly request you to give these troubleshooting steps a try.
Restart the PC.
Make sure GPU drivers are up to date.
Ensure the headset is connected to the correct GPU.
Launch the PC App by right-clicking on the shortcut and selecting "Run as Administrator"
If only happening with some apps, uninstall and re-install the problem apps.
Add the application to the antivirus software's whitelist.
Try another Windows user account with admin permissions
Repair Oculus Home.
Manually re-install Oculus Home.
Please inform us if these steps have been successful for you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hello again @Waterdog6168! Just wanted to touch base and see if the troubleshooting steps we shared were helpful at all. Feel free to reach out if you have any further questions!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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