12-15-2022 08:25 AM - edited 12-15-2022 08:32 AM
I have been trying to log into the quest app for two weeks now and am extremely frustrated. I bought a replacement controller for my quest to and can not pair it because I can't log in. I have uninstalled and reinstalled the app and can not get it to work.
Every time I try to log in on the home screen I crash. I can not login with facebook, log in with instagram, log in with email, create oculus account. Every time I press one of those buttons I crash the app. When I press log in with oculus account it will not send me a password reset email or let me log in with my current details. Please help. My oculus is unusable and i am going to have to get a refund.
Edit: I forgot to mention that I am on android.
12-15-2022 09:00 AM
Hey there! We know how account issue can interrupt game play. We want all our users to have the best experience possible. You should send us a PM so we can take a closer look. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.