My mom got me two meta quest gift cards. I had redeemed one so i did the same with the other, but it didn’t redeem i had to wait until later, so i did. Fast forward 5 hours later and yet the same pop up of it telling me to do it later. Maybe it was the code? maybe it’s been to long and i can’t redeem anymore. So i get a new code, yet i need to wait till “Later” it says i need to spend it before i purchase another. So i buy a cheap item and yet it doesn’t work. My mom had to spend 75$ because the policy is bs. Please change your policy or give me a way to fix this.
We understand that you are having issues redeeming your gift cards, which we realize is frustrating however, we would love to get to the bottom of this for you.
Please get in touch with us privately, to allow us to collect a few personal details from you. To do this, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us!
We are determined to fix this for you therefore, we look forward to you getting in touch with us.
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