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I can’t put my Visa card in oculus

atticus.krenz
Honored Guest

6CDCA454-0238-468F-AD35-3237468DFE11.jpeg

 I’m kinda frustrated because I just got my card and got super hyped to buy job simulator but now I can’t.

1 REPLY 1

TheAntiSocializer
Retired Support

@atticus.krenz Hey hey! It's always a pain to not be able to purchase what you're wanting to right away, but I'd love to give some insight.

 

As for adding your card, there are quite the requirements to be on the lookout for:

 

  1. The card must be associated with a billing address
  2. The card must be able to have funds added/reloaded to it.
    1. E-cards and virtual Mastercards should work, but most Gift cards do not have this option
  3. There cannot be purchasing restrictions placed on the card
  4. The network cannot have any purchase restrictions to prevent online payments

 

Since you mentioned it's a Visa however, you pretty much meet all of that. What happens if you try adding your card through different browsers? (Chrome, Edge, Safari, Firefox, etc.)

 

How about a different network maybe? (Cellular data/mobile hotspot)

Sometimes it's okay to be a little Bing Chilling
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