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I can't record a video with a microphone in assassin's creed nexus.

Dankwist
Honored Guest

I can't record a video with a microphone in assassin's creed nexus.
I thought I could turn on the microphone in the permissions, but there's just no game there. What to do?

7 REPLIES 7

MetaQuestSupport
Community Manager
Community Manager

Hey there @Dankwist! We understand you are experiencing some issues with your microphone. We'd love to assist you as best we can, so that you may continue to enjoy those fun games and apps! With that being said, we'd like to provide you with some troubleshooting steps in hopes to fix this issue right away:

  • Ensure the microphone is clean and not obstructed.
  • Test with multiple games/apps. Let us know if this is happening in other games as well.
  •  Reset your microphone by going to Settings > System > Sound > Toggle Microphone 

Let us know if this helps. We're eager to continue assisting you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

All works fine except in assassin's

Thank you for that information @Dankwist! The last step that we'll try before cascading this issue is to factory reset. Once you've had a chance to factory reset your device, try to use the microphone once more in Assassin's Creed, then reach back out to let us know if that was able to resolve the issue or not. We'll talk soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey again @Dankwist! We were just following up to see if you were able to get your issue resolved. If you find that you need further assistance, please don't hesitate to @ us!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

sjthebest
Honored Guest

I need help with that too it's suddenly stopped working

Hey hey! Thank you for reaching out and bringing this to our attention. We understand how important it is to be able to record games with a microphone. Therefore, we will be happy to look into this for you to get to the bottom of it and get you on the right track! Can you please answer the following? 

  • Does this only happen with this specific game, or does it also happen to your other games?
  • Have you tried some troubleshooting steps? If so, what were they?
  • Have you tried to reset your microphone? (Settings > System > Sound > Toggle Microphone)

Please let us know so we can know how to best proceed with this.  We can't wait to hear from you soon! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hello again! We wanted to follow up with you to determine if you still require assistance regarding your microphone or if there is anything else we can help you with. If so, please feel free to reach out to us again, and we will be happy to continue assisting you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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