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I can't set up my quest 2 because I don't have a work account

Brysoc
Honored Guest

I don't have a work account and yet the quest 2 is forcing me to sign up with one, and no matter how hard I try, I can't find a solution to this, and I just don't know how to get past this. Please help me.

8 REPLIES 8

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Brysoc! We see you need help with your device, which wants you to create an account. We know how much of an inconvenience this causes, and we're happy to look into it with you! 

 

Whenever users are creating their account, they will need either their Facebook account to be linked to their device or an email that is not already associated with a Meta account. For more information about creating an account, please follow this link.

 

If you already have an account set up for your device, could you please send us a private message so we can better assist you with this? You can send us a private message by selecting our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Itzchels17
Honored Guest

Bs

MetaQuestSupport
Community Manager
Community Manager

Hey there @Brysoc! We understand you are experiencing issues with setting up your Quest 2 due to the information that is being requested. We'd love to assist you as best we can, so that you may enjoy your journey in the world of VR! In order to do so, please reach out to us in a PM and we will be happy to dig deeper into this issue! Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. ​

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey there! Swinging on by to see if you're still in need of our assistance! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

GJD
Honored Guest

HAD SAME PROB TOOK APP OFF MY PHONE JUST NOW AND TABLET REINSTALLED WAORLED STRAIGHT AWAY HOPE IT HELPS  13TH MAY 24 

 

GJD
Honored Guest

SORRY MEANT RELOADED LOLTOOK ME 8HRS TO WORK OUT BUT LOST ALL GAMES BUT HEADSET WORKING MAIN THING

Hey there @GJD! Just so we understand the situation that's going on you were able to get the app to work but you've lost all your games in the process in doing so?

 

We look forward to hearing your reply and to help out if you acquire any assistance.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey again @GJD. We are just reaching back out to you again seeing if still need assistance with anything.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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