03-15-2024
03:11 PM
- last edited on
03-15-2024
03:14 PM
by
Lowkey.Just.a.B
Help. My son has signed into Roblox and now I’ve had a warning my account will be suspended. I add my card but screen stays white.
Tried several times.
Thanks
(Redacted)
Solved! Go to Solution.
03-18-2024 09:29 AM
Thank you for replying. I have finally managed to sort it via a computer browser 😊
03-18-2024 08:21 AM
Hey @ButlerVR22! We would love to assist you with your account and take a closer look. We understand how important it is for families to be able to enjoy VR together! In order to take a closer look, we would need to request some additional information, which is why we would like to request you send us a PM. This way we can keep your personal information off of our public forums. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed in to the community first to send us a private message.
We look forward to hearing back from you and assisting you further!
03-18-2024 09:29 AM
Thank you for replying. I have finally managed to sort it via a computer browser 😊
03-18-2024 09:34 AM
Yay! We are so glad you were able to get that sorted out! Feel free to reach out to us with any other questions or concerns!
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