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I cannot get airlink to work at all

Becon300
Honored Guest
My Quest 2 does not find my PC at all during the airlink pairing part, I do not know why. 
I have tried the following:
 
  • Switching network from 5ghz to 2ghz
  • Uninstalling and reinstalling airlink software
  • Tried public channel testing
  • Factory resetting the quest 2
  • Checking the firewall settings
Trying third party software which seems to function, but for some reason airlink will not
 
My specs:
 
Acer Aspire 3
 
20gb ram
 
Intel iris Xe
 
11th Gen Intel(R) Core(TM) i5-1135G7
 
I have also tried via cables and it has not worked, but it could be because the cables are not official cables sold by Meta
1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey @Becon300, we understand you're having issues connecting to PC via airlink and we appreciate that you have attempted various troubleshooting steps to get this to work. However, the system specifications you mentioned are not compatible with the recommended requirements as per Meta. Specifically, the Intel Iris XE is not supported for Airlink and you can learn more about the requirements here.

 

We hope this helps!

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