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I cannot open my files in MetaQuest2...

davor.rostuhar
Honored Guest

File viewer worked perfectly, and than all of a sudden it disappeared. There is Files app, but it doesn't work good, 9 od 10 cases it doesn't show me any of my files. I have no option to watch the files i put on my headset (ones i record myself with Insta Pro2). I cannot download those apps again neither a 3rd party app. I made a factory reset, and it didn't help. I cannot find anybody reporting this problem online or any possible solution. And customer support where i bought it doesn't help either. What to do? Anyone knows what happened and how to fix it? 
Thanx a lot! 

 

3 REPLIES 3

Hi @davor.rostuhar  .

Once they are on your headset (are you dropping them in the Movies folder), when wearing the headset, are you trying to view them in Meta Quest TV/Your media?  

That's how I view my videos.  I did read somewhere there may be an issue when you go over a certain file size?

Big PC, all the headsets, now using Quest 3

davor.rostuhar
Honored Guest

Yes, I'm dropping them in the movies folder, and they are not particularly big, just short videos, so no issu with that. Afterall i played big 15 min files in File viewer previously. 
Thanx for this advice, i didn't know you can whach your stuff in Meta Quest TV, now i see i can watch them there, even though files are structured worse there. Prefer how it worked in Viewer and would like to figure out how to get that one back..

.  

Glad you can now at least watch them.  Yes, agreed sorting isn't good in there (well, I couldn't work it out) - you can at least change the thumbnails though.

Big PC, all the headsets, now using Quest 3