03-11-2024 01:59 AM - last edited on 03-20-2024 02:37 PM by FunkyTanuki
Hi so basically I cannot scroll down to the code in my Vr I tried guessing the password because I could only see half of it and the code is when my meta crashed
03-20-2024 02:17 PM - last edited on 03-20-2024 02:33 PM by WillowPill
Hey @Toriaa22! We would love to get this sorted out for you with a factory reset. We totally understand the importance of making sure your headset is linked to your account. Performing a factory reset will wipe all information and data off the device. Before we get started, ensure your device is fully charged for 2 hours.
These are the steps you will follow to perform that Factory Reset from the Meta Quest mobile app:
We hope this helps! Feel free to reach out to us for any further assistance!
03-21-2024 04:50 PM
Hey, hey! We were just dropping by to check in on you and see how you were doing regarding this issue. We want to ensure you get the assistance you need, and to let you know we are still here if you need us!
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