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I cant access my meta account cause Im not receiving my SMS activation code

jervis009
Honored Guest

First of all, getting account support is a PITA cause you need to login to your account (which you cant access in the first place) to get a support!? With that out of the way.

 

I cant access my original meta account cause Im not receiving my SMS code! Can comeone on the support help me!

1 ACCEPTED SOLUTION

Accepted Solutions

Nevermind, I managed to remove the "broken" 2FA SMS using the meta app on my phone (Which is still login thank GOD)

View solution in original post

3 REPLIES 3

Choleni
MVP
MVP

Hi @jervis009 🙂

send a PM @MetaQuestSupport here in the forum.

click on the name to visit their profile page, then click the "send a message" button.

They can help you with your problem.

Nevermind, I managed to remove the "broken" 2FA SMS using the meta app on my phone (Which is still login thank GOD)

BlueberrieSmoothie
Meta Quest Support
Meta Quest Support

Hey hey @jervis009, and welcome to the forums! I'm so happy you were able to get this figured out on your own without too much trouble. Thanks for updating your post! Hopefully this can end up helping someone else running into the same issue (as long as they're logged into their account somewhere).

And of course I have to give a shout out to @Choleni. If you couldn't get the 2FA removed, you'd definitely want to PM @MetaQuestSupport like they said. 

Thank you two for keeping our forums helpful!

Make sure you smash that Kudos button!
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