I've tried deleting the app then downloading it again, and the app does have access to my camera roll. So i don't understand why i can't change my pfp 😞 It just shows me a grey screen. I am on a Samsung, i dont know if thats the reason.
Hello there, @Melodyyyyxxxxzzz. and thanks for reaching out to us with your issue! Profile pictures are an important part of expressing yourself online, and we totally get any irritation at being unable to make a change, but rest assured we will do everything possible to get you to a resolution! It seems you are using the mobile app to try and make the change, and we'd like to verify you are following these steps to do so:
If you are following this, when do you get to the point where you see the gray screen? Also, have you attempted to make the change in the Oculus app on your PC? You can do that this way:
You can always find the latest steps to changing your profile at this link in the future:
Please let us know your results, and if your issue happens to already be resolved, or we have been able to resolve it with the above steps, please remember to never hesitate to reach out to the community with any questions or issues you might have!