05-01-2024 07:46 AM
I have a oculus quest 1 and havent played it in a few months and I wanted to play it again when trying to open my games it dosent load at all or loads forever and when I try to buy games or look at the store it just loads and tells me error and when im back in the hub it tells me to log in to my meta account and when I do it just tells me that I need to update my headset and when I go to settings to try to update it was already updated now im stuck and cant do anything im literally gonna throw my headset
05-01-2024 07:55 PM
Hi there, @vlll! Loading issues can definitely take the fun out of VR, so we'd love to lend a hand here! We do want to start by saying that we’re grateful to the Quest 1 community for pushing VR forward. As we look to the future, we are no longer shipping new features for Quest 1, which means certain apps may not be available or perform optimally. Your device will continue to work with the available apps. In this case, we have determined that ongoing support for getting together virtually with friends in Meta Horizon Home will no longer be possible for Quest 1 devices. This change will not affect any of your installed games or apps. You can learn more by checking out this Meta Store Help Center link! Aside from that, we'd like to ask a few questions to help narrow down this issue for you. When you get the chance, please go through the following:
Any insight you can provide here will definitely help out, so take all the time you need and get back to us when you can!
05-02-2024 03:10 AM
The specific apps that I have trouble is all the apps. including app store, youtube, netflix, literally everything. The only time I can use the oculus is when I connect it to my pc then I can play games.
Gym Class and other free games.
When you say "hub," are you referring to the home environment or something else) Yes, I am referring to the home enviroment.
05-02-2024 03:19 AM
Thanks for letting us know!
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