06-25-2023 09:31 AM
When i go to download a game it say cannot install
This happens whenever i try to download a game
06-25-2023 12:47 PM
Hey there, @Shozckzz. Thanks for reaching out and bringing your game downloading troubles to our attention. We know how something like this can bring your VR time to a standstill, and we would like to help figure this out for you. So we can get a bit more insight into this issue for you, can you tell us a few things?
Does this happen with all games or just Rec Room? If so, have you done the following?
uninstall and reinstall the game/app?
Robot the headset?
Here is how:
With your headset on and powered on, press and hold the power button on the right side of your headset until you see the Power off screen.
Select Restart. Your headset will turn off and then turn back on.
If you're unable to restart your headset,
Press and hold the power button for at least 10 seconds. This will manually turn off your headset.
Wait 30 seconds.
Press and hold the power button until your headset turns back on.
Let us know if you have any questions. We are happy to help.
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