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I cant join group calls

KeyDizzleMaida_2009
Honored Guest

Hey so recently I've had an issue where I can't join calls with people I don't know. It works just fine with friends though, but I can't find the setting where I can join calls with people who aren't added on my VR. Is it a parent setting? Or can I find it somewhere in my headset settings? Please help!

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hello,

 

For non parent managed accounts you would be able to join calls with non followed users but you wont be able to start a call with a user you are not following.


If you are on a parent managed account your parent would have to approve a user before you would be able to join a private call with them.


We have attached a link here for more information about calls. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hello @KeyDizzleMaida_2009 

 

We haven't heard if this has resolved your issue, if you are still in need of assistance with this please don't hesitate to get in touch with us. 

 

To private message us please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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