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I cant move my hands?

Level 2

Hi, I have recently downloaded Horizon Worlds, upon launching the game I am unable to move my hands. (Video) After talking with customer support I have concluded that this is not a issue with my Quest 2. So it must be a game bug as other games work fine. I have tried restarting the headset, changing controller batteries, reinstalling the game, changing the guardian, and resetting view/height. I have not seen any documentation of this and do not know what to do.

Any ideas?