Showing results for 
Search instead for 
Did you mean: 

I cant purchase anything

Honored Guest


If anyone can please help me. I’ve been trying to purchase a game or in app purchases but every-time i try it says “request could not be completed until further action” I've tried sending a report but noting works. They don’t contact me at all (meta). Please help and thank you


Community Manager
Community Manager

Hey again! We wanted to double check that you have messaged us privately, and if you have any further questions or concerns, please feel free to contact us.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?