I looked up how to see my pictures from my phone on my oculus q2 and it said to turn on camera roll access but the setting isnt in the meta app like it said it should be
Hey there, @driftblade15! We noticed that you are reaching out because you are experiencing some issues when trying to view your phone's photo gallery on your Meta Quest 2. Thank you for bringing this to our attention! It's important that the process of viewing your personal photos on your headset be relatively simple for our users. We see why you have a concern here and we're happy to help out! Just to gain a little clarity on our end, are you connected to the same Wi-Fi on your headset and your mobile device? This should allow you to run the Oculus app on your phone, go to Settings and enable “Camera Roll Access”. Your phone will automatically appear in Oculus Gallery when it's on the same Wi-Fi network as your headset. Please let us know if this helps to resolve your issue. We will be standing by just in case further assistance is needed!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Heyyy! We just wanted to follow-up with you to see if you were still needing assistance with the issues you were experiencing when trying to view your photo gallery on your Quest 2. Feel free to reach back out to us if you happen to have any further questions or concerns as we are always happy to help!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Ah, gotcha! Thank you for getting back to us with that information. We would recommend uninstalling and re-installing the mobile app on your phone. Let us know how it goes!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
I untinstaled then reinstalled the app as suggested but the setting is still missing, maybie my phone vertion isnt fully caught up with the vertion of the app.
We want you to remember that you cannot transfer images from your phone to the Quest, but you can from your PC to the Quest. If you try to make it operate in that manner, it will most likely wont work. We cannot officially recommend any workarounds, although some users have been able to find solutions, such as the one in this forum, here. You could also transfer your photos to a PC and then to your Quest, if the content is just on your phone.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
