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I did not get my money back after refunding game

mdflo
Honored Guest

The game got refunded but my money has still not be returned to me what do I do

1 ACCEPTED SOLUTION

Accepted Solutions

Cookies-N-Scream
Retired Support

Hi there! How long has it been since you initiated the refund process? It might take 5-7 business days depending on your financial institution. If it's been longer than 7 days, definitely reach out to the support team either by sending a PM to @MetaQuestSupport or opening a support ticket.

Through the darkness of futures past, the magician longs to see. One chants out between two worlds: Fire... walk with me

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1 REPLY 1

Cookies-N-Scream
Retired Support

Hi there! How long has it been since you initiated the refund process? It might take 5-7 business days depending on your financial institution. If it's been longer than 7 days, definitely reach out to the support team either by sending a PM to @MetaQuestSupport or opening a support ticket.

Through the darkness of futures past, the magician longs to see. One chants out between two worlds: Fire... walk with me
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