10-28-2023 01:18 PM
hi, I bought the meta quest 3 with Asgard's Wrath 2 in the bundle, but I didn't receive the email or the link to redeem the game. in the store I only see the purchase option. the notification did not appear in the viewer or in the app and I did not even receive an email. I have to wait? it's normal? Thank you
Solved! Go to Solution.
10-30-2023 04:51 PM - edited 10-30-2023 04:52 PM
I was able to redeem it too. Thanks for the support
10-31-2023 08:32 AM
A couple hours later there was a "claim AW2" option, in the explore tab. Thanks meta support.
10-31-2023 10:49 AM
They have finally answered me and im not sure how im supposed to feel
We understand you did not received the Game Code, However as per the terms and conditions of the promotion, The Game code is sent to the customers who have the game delivered inside US, and as your order was delivered to (No Doxing), It is not valid for the promotion.
We look forward to seeing you again soon.
no where along the promotions were there any claims of this being the case. and i feel like im being scammed to be honest...
10-31-2023 11:15 AM
It took some time, but it finally became available and was able to download Asgard's Wrath 1. Now to go back to my life of not playing games and just collecting them and promising myself that I'll play the next weekend.
10-31-2023 07:18 PM
clicked on it with low hopes but it finally worked! I’ve been checking the app periodically but nothing until now
11-01-2023 04:57 AM
It's not true what they are trying to tell you....maybe there is an misunderstanding from their side about the problem.
I'm from Germany and of course I got the game for free by buying the Quest 3.
11-01-2023 12:45 PM
Hi I got the email with redeem button but when click on it brings up a page about offer but can not see nothing to accept/redeem
11-03-2023 12:00 AM
Hi,
My brother in law was staying with me when he received his Quest 3 headset and we activated the headset on my account so it could be used until he returned home.
I received an email with the activation code to redeem a copy of Asgard's Wrath 2 when it is released..
He has since returned home and I was wondering how he can redeem the game when he sets up the headset on his own account.
I will be buying my own headset soon and will not need 2 copies of the game.
Thank you.
Greg.
11-03-2023 10:39 AM
Hey there, @YourNanSaysHi! We've got our eyes on you and your desire to redeem Asgard's Wrath 2 for your brother-in-law. We are more than happy to be your knight in shining armor and guide you through the process of game redemption! With this in mind, behold the magical instructions of redemption! No worries, for the adventure continues with the following:
Make sure there are no spaces, and enter the code exactly as we've provided it. Just a heads up, once your brother-in-law sets up his account, he'll need to do a factory reset to wipe the device clean and start fresh with his own information!
11-03-2023 01:04 PM
Hey everyone! I don't want anyone to be missing out on Asgard's Wrath when it becomes available because they are having trouble with redeeming it as a Pre-order. I am reaching out to our engineering teams to let them know about this issue. Once they have some details that I can provide you all, I'll let you know ASAP. Till then, hang in there comrades, and be ready for the fight. ⚔️
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