12-12-2024 06:18 AM
I clicked on the referral link for Meta Quest that I received from a friend and then purchased the headset. Before activation, I clicked on the link again to ensure everything was properly connected, and it showed that I was already connected to the link, so everything seemed fine. However, after activating the headset (and of course, I was logged into the same account I used to connect with the referral), neither I nor the person who referred me received the promised quest cash.
Solved! Go to Solution.
12-12-2024 01:45 PM
Okay so I contacted meta support. They are great and fixed my problem very quickly. I also didn't have to wait too long for the replies. So if anyone does have the same problem just contact them. Cheers ❤️
12-12-2024 10:12 AM
Hi @Odbyciak 🙂
send a PM @MetaQuestSupport ....they can help you to sort that.
Click on their name to visit their profile page, then click the "send a message" button.
12-12-2024 01:45 PM
Okay so I contacted meta support. They are great and fixed my problem very quickly. I also didn't have to wait too long for the replies. So if anyone does have the same problem just contact them. Cheers ❤️
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset