11-28-2022 12:45 PM
Hi i bought the quest 2 today but didn't recived my beat saber code can i get a new one ?
11-28-2022 01:28 PM
Hey there, Marmota102 We are delighted to have you as a member of the VR family, and we are confident that we can assist you in mastering the Beat Saber and rocking out. First, if you haven't already, activating the headset and connecting it to the Mobile app can start up the process of getting your game. Check your email after activation; make sure to check junk/spam folders as well!
Please let is know if this helped if not we will stay aware of your update!
11-28-2022 02:48 PM
Hi what do you activate the head phone and connect to a.phone?
11-28-2022 03:38 PM
Hey there, @Marmota102! Here is a link to instructions on how to set up your device, as well as details on how to download the mobile app, from which you will complete the setup process.
Once you've completed the setup, you should get that email with a link to redeem your copy of Beat Saber!
Let us know if this helps.
11-29-2022 05:54 PM
Hey there, @Marmota102! We are just checking on you to see if you were able to redeem your copy of Beat Saber. If you still need assistance, feel free to reach back out!
12-02-2022 06:48 PM
yes but i have a new prolem, today the oculus software updated and now my gpu (that was working priorly) stoped working so now i can't use link in my pc that's ridicculous
12-02-2022 07:20 PM
Thanks for reaching out! We know how much fun PC VR is, we'd love to help you with your Link connection. We have a couple suggestions for troubleshooting, give them a try and let us know how it goes:
If these steps don't help, we'd like you to gather your PC logs and send them over to our support team so we can look into this further for you. Here's how you can get your logs: