So today I dropped my headset when playing and it hit hard and it’s okay but it says 0 percent battery when I charge it and the battery won’t go up and I’m worried I broke the thing
Hey @FrostyRevenge!! I'm extremely clumsy, so I understand all too well how accidents like this can happen haha.
You can absolutely try a factory reset like @yusuf.578244 suggested, since that will sometimes do the trick for issues like this. I'd also recommend reaching out to @MetaQuestSupport via PM for some extra troubleshooting or insight on what your options may be. Although, I don't blame you for wanting to wait until the Quest 3 comes out. It looks pretty awesome! 🤩
Through the darkness of futures past, the magician longs to see. One chants out between two worlds: Fire... walk with me
Sometimes, a simple restart or reset can resolve minor software glitches. Refer to the manufacturer's instructions on how to restart or reset your specific headset model.
Hey @FrostyRevenge!! I'm extremely clumsy, so I understand all too well how accidents like this can happen haha.
You can absolutely try a factory reset like @yusuf.578244 suggested, since that will sometimes do the trick for issues like this. I'd also recommend reaching out to @MetaQuestSupport via PM for some extra troubleshooting or insight on what your options may be. Although, I don't blame you for wanting to wait until the Quest 3 comes out. It looks pretty awesome! 🤩
Through the darkness of futures past, the magician longs to see. One chants out between two worlds: Fire... walk with me
I'm sorry to hear about your headset issue. It's possible that the fall may have damaged the battery or the charging circuit inside the headset. Here's what you can try:
Try a Different Charger: Sometimes, the problem might be with the charger itself. Use a different charging cable and adapter to rule this out.
Reset the Headset (if possible): Consult your headset's manual to see if there's a way to reset it. This might fix any software glitches that could be causing the issue.
Leave It to Charge: Sometimes, leaving the device to charge for an extended period (like an hour or two) can help if the battery was fully depleted.
If none of these steps work, the problem might be more serious, and it could be worthwhile to consult a professional technician.
On a somewhat related note, if you find yourself without your headset and still want to enjoy some media content, you might consider using an app like ThopTV APK on your device. It's a platform that provides access to various TV shows and movies, so you can still watch your favorite content even if your headset is temporarily out of commission. Please remember to check the legality and appropriateness of any software or content in your jurisdiction.
Ultimately, if the problem persists, seeking professional help might be your best option, especially if the headset is still under warranty.
Have you tried using a different charging cable or power source?
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