12-26-2024 06:08 PM
I already Setup my headset, its not in a secondary profile, It didn't give me batman Arkham shadow and its most likely a bug probably when I clicked skipped on payment details during the setup though after I put in payment details and it still saying I have to spent 49.99$ . Is there anyway I can have it added to my account? I also been looking around the forum and others have experiencing the same thing though the answers haven't helped me. Is there a chance I can prove that my headset is eligible for the batman game to be added to my account?
Sincerely, Teddy.
12-26-2024 08:40 PM
Did you check the promotions section in the meta app?
12-27-2024 12:25 AM
Hi @MrTeddy256 🙂
its most likely a bug
maybe....there were a few users with similar issues. But they got the game eventually.
If you haven't already, try the steps described in the link below:
Redeem your Meta Quest app, game or subscription promotion | Quest help
If this doesn't work, send a PM @MetaQuestSupport
click on their name to visit their profile page, then click the "send message" button.
They can sort that.
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset