06-21-2024 06:31 AM - last edited on 06-21-2024 11:10 AM by FunkyTanuki
my device is quest 2 with V66 firmware, i found a color problem when i use quest broswer to see netflix, it will appear blue and red outline on white font and icon, to fix it i need close netflix tab, and press power button sleep my quest and than wake it, the color bleeding will disappear.
It only appear on netflix website, i browse other website not meet this problem
06-21-2024 12:13 PM
Hey @laubong. We definitely want to help you resolve the issue you're experiencing with Netflix as soon as possible. We see you've already downloaded the V66 update. We did want to suggest the following steps as a way to resolve the issue.
To restart your headset:
If you're headset is unresponsive or you're otherwise unable to restart your headset, you can do a force restart:
After trying these steps, let us know if this helped resolve the issue or not so that we can explore other options for you. Looking forward to your response.
06-22-2024 09:08 PM
Hello, hello, @laubong! We're checking back in to see if you still need assistance with that color bleeding you were seeing you in your headset's browser. If so, please reach back out anytime to let us know your results from those troubleshooting steps we recommended earlier. We'll be glad to continue from there!