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I have a glitch on my meta app

btyoung2028
Honored Guest

IMG_0751.jpeg

I sent a referral for beat saber to someone but they didn’t use it. But now there is something on the referral part of the app that says I did refer them and the bar will not move I can’t receive referral money because it’s in the way the photo below is what is on there I have tried deleting and reinstalling the app but nothing works. If you have a fix please tell me.

1 ACCEPTED SOLUTION

Accepted Solutions

MetaQuestSupport
Community Manager
Community Manager

Hi there @btyoung2028, we were waddling on by and notice you are needing help with the app referral. Being able to share apps can be a win-win situation and we understand being able to have the perks of this program can enhance your VR experience. We want to help guide you through this, and provide a better explanation on the app referral itself!

 

For you and someone else to receive the credit/discount from the app referral, the user who accepts the referral also needs to purchase the app itself. Otherwise the progress bar will be incomplete like in the screenshot you provided. 

 

Once the user purchases Beat Saber with your app referral, the progress bar will move more to the right, and finally completing once you have your credits.

 

We hope this information was super helpful to you, and if you have any other questions or concerns, please don't hesitate to reach back out to us. Thank you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hi there @btyoung2028, we were waddling on by and notice you are needing help with the app referral. Being able to share apps can be a win-win situation and we understand being able to have the perks of this program can enhance your VR experience. We want to help guide you through this, and provide a better explanation on the app referral itself!

 

For you and someone else to receive the credit/discount from the app referral, the user who accepts the referral also needs to purchase the app itself. Otherwise the progress bar will be incomplete like in the screenshot you provided. 

 

Once the user purchases Beat Saber with your app referral, the progress bar will move more to the right, and finally completing once you have your credits.

 

We hope this information was super helpful to you, and if you have any other questions or concerns, please don't hesitate to reach back out to us. Thank you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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