So I've been waiting for around 2 months to get a new shipping label for my replacement kit due to my label not working after i sent my headset in, and it getting sent back to me because of a battery warning label on the box that i sent it in and didn't notice. So i ended up contacting Meta and they were responding and helping me out for abit before going fully radio silent out of nowhere, and whenever i would make a new ticket, they would always reference me back to my old ticket where i would not end up getting any responses.
So i'm now stuck here with no responses, Anyone here know what to do? Meta please reply to this forum.
Hello @Zeracy! Thank you so much for your post! We have indeed received your private message and are currently looking further into this. We ask that you please continue the conversation there for this particular request. If you have any other questions or concerns not related to this particular subject then just let us know and we'll be more than happy to look further into this for you!
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