07-28-2024 07:29 AM - last edited on 07-28-2024 02:38 PM by LaserDisk
I have "Pistol Whip" PC VR version and "Get" button on Quest standalone version page, but button doesn't work.
Due to this, I can't download, assign or buy the game again...
When I try via a web browser on a PC, nothing happens - loading gif appears on the button, and after a while it disappears without a word and the word "Get" appears again.
When I try through the Meta Horizon mobile app (formerly Oculus Store), I get the error message "Error performing query"
07-29-2024 07:47 AM
Hey there @KelenPrezentuje! It looks like you're facing some issues with redeeming Pistol Whip for standalone. We'd like to help you with this, so please send us a private message to provide us with some necessary details! Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
07-30-2024 07:49 AM
Hey there @KelenPrezentuje! We were just checking in to see if you still needed help! Let us know if you have any questions.
07-30-2024 02:35 PM
Hey there @KelenPrezentuje! We have received your PM and will assist you shortly.
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset