08-09-2024 11:35 AM - last edited on 08-10-2024 08:40 AM by WootM4ge
To elaborate...
360 games are like Beat Saber, BoneLab, ect
By not working i mean it takes me to a black void with tree gray dots
Solved! Go to Solution.
08-10-2024 07:23 PM
The problem just stopped. I dont know why, But im happy that i dont have to fatory reset the headset
08-10-2024 10:50 AM
@Jessethecool100 We'd love to help you to resolve this issue. We advise you to reset the device or to consider doing a factory data reset of the device. Before doing a factory data reset, we advise you to do a cloud back up. The direction for both are in the link here. Let us know if this resolves the issue.
08-10-2024 07:23 PM
The problem just stopped. I dont know why, But im happy that i dont have to fatory reset the headset
08-12-2024 12:38 AM
Hi Jessethecool100,
That's great to hear that the problem has been resolved! We hope to see you back in the games very soon now. Should the issue come up again or you are having trouble with anything else relating to your Meta experience, please do not hesitate to reach out to us again. Hope you have a great day😀.
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