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I just updated to V68 (On quest 2), And now 360 games arent working

Jessethecool100
Honored Guest

To elaborate...

360 games are like Beat Saber, BoneLab, ect

By not working i mean it takes me to a black void with tree gray dots 

1 ACCEPTED SOLUTION

Accepted Solutions

Jessethecool100
Honored Guest

The problem just stopped. I dont know why, But im happy that i dont have to fatory reset the headset

View solution in original post

3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

@Jessethecool100 We'd love to help you to resolve this issue. We advise you to reset the device or to consider doing a factory data reset of the device. Before doing a factory data reset, we advise you to do a cloud back up. The direction for both are in the link here. Let us know if this resolves the issue. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Jessethecool100
Honored Guest

The problem just stopped. I dont know why, But im happy that i dont have to fatory reset the headset

Hi Jessethecool100,

 

That's great to hear that the problem has been resolved! We hope to see you back in the games very soon now. Should the issue come up again or you are having trouble with anything else relating to your Meta experience, please do not hesitate to reach out to us again. Hope you have a great day😀.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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