cancel
Showing results for 
Search instead for 
Did you mean: 

I keep teleporting randomly in game

Ilhanydkr
Honored Guest

When im in a game like beatsaber or anything else i keep teleporting facing the opposite way. Both my head and controllers are messed up and it takes like 3-5 secondes to recover. This is really annoying. Anyone suggestions?

4 REPLIES 4

MetaQuestSupport
Community Manager
Community Manager

Hello there! This is not the experience we want you to have while playing your awesome games and VR device. We know the time this taking away from being able to use your device and want to get a better look at this for you. We were wondering if you have restarted your headset? In addition, if you have done any troubleshooting? 

 

Once we get this information we can provide you with a few steps! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

I tried both but it just doesn't work. Even when trying that my head is teleporting left and right 

Not to worry! We'll be more than glad to help you and get this fixed for you. The issue could be related to the fact that your headset may have forgotten your previous Guardian set-up. So, we would like to begin with this suggestion that we'll leave below, to redraw your Guardian boundaries. Please let us know how it goes so we can determine if any additional steps are necessary.

 

  1. Press on your right Touch or Touch Pro controller to pull up your universal menu.
  2. Hover over the clock on the left side of the universal menu. When Quick Settings appears, select it to open the Quick Settings panel.
  3. Select Guardian.
  4. Select Stationary or Roomscale, then follow the on-screen instructions to set up your Guardian.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey there! We're keeping an eye on you and wondering if you still need any further assistance. If you do, please let us know, and we'll be more than delighted to continue assisting you.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?