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I lost all my paid game end apps when I switched to Meta account

Level 2

after linking the facebook account with meta account, I did a factory reset, right after logging in I realized that I had lost my virtual desktop app and some games, I seriously regret linking meta account, what do i need to do to get my apps back?


Community Manager
Community Manager

Hey there! We hate to hear that you're having some issues with accessing your games, and we'd love to provide some assistance!


Just reach out to our PM's, so we can get to the bottom of this for you. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

I have a similar issue: purchased many VR apps in 2015 when I had Gear VR. Now that I'm back on VR I have lost all my paid apps and games.