12-10-2024 04:49 PM
Hey, @MetaQuestSupport. this is @bluforever speaking. I have been made aware that I have to verify that I’m 13 or older by December 19 otherwise my account will be suspended. But I lost my Authenticatior and Backup Codes so I can’t even start the verification process. If you can help me disable 2FA from my account or if there’s another way I can Verify my ID, I would greatly appreciate it. I’m calling upon you to save my Main Account!
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset