When I connect to my home's WiFi, I get "Limited Connection", then when I proceed, give the Meta Quest 3 app the device code, it fails, and the headset just sits on a software update that never goes anywhere.
- I've tried using my phone's hotspot
- I've factory reset the headset several times
- There's absolutely no way at this point that I am putting my password in wrong
I'm getting pretty fed up with this thing and I haven't even been able to use it yet.
I've been trying the software update tool through the browser, but keep getting "your device is not supported."
This thing has been an abysmal failure so far.
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
