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I'm grasping at straws.

nyssadark
Explorer

Today, my Facebook account was deactivated by facebook. I was so confused. I went to log in, and it said my instagram account was the reason - here's the kicker. The instagram account that it said, isn't even mine! Meta said I could appeal it, but I'd have to log into my instagram.

I have lots of family members that have passed, that I cant access photos of now. I have years of photos of my kids, that I can't get to. I have hundreds of messages from my ex husband that I have to use in our divorce, that I can't access.

I am gutted. Anyone else have this issue - I can't find anywhere on facebook, instagram, anywhere where I can appeal the decision, I keep getting the runaround! I'm so frustrated!

2 REPLIES 2

nyssadark
Explorer

Anyone?

Hey @nyssadark! We understand you are having some difficulties with your Facebook account and we can understand how important it is to have access to some information and memories you have collected on your account. We also see that you have sent us a PM. We want to do what we can to get you on a path to a resolution so we will be continuing the conversation in the PM. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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