07-13-202303:42 AM - last edited on 07-13-202309:39 AM by Anonymous
I’m stuck on the link screen to link the oculus to the meta app, but it’s already linked. I think the problem is the controllers. I’m only limited to one controller so I’m not really sure what to do I’m so lost please help 😭😭
Hey there, @xoemiox! We couldn't help but notice that you are reaching out because you are experiencing some pairing issues with your headset. We know the anxiousness this must be causing you, so we'd love to help you get this issue sorted out and ease your worries! @hiro_Protag0nist asked some great questions and we'd like to reiterate those in order to gain a little clarification on what you are experiencing.
Are you stuck on the screen on your actual headset?
When you say "limited to one controller", can you please elaborate on this.
Have you tried to uninstall/reinstall the mobile app and then try pairing again?
We look forward to hearing back from you and continuing to work together in order to get this issue resolved!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Heyyy @xoemiox! We just wanted to follow-up with you to see if you were still needing assistance with the pairing issues that you were experiencing. Feel free to reach back out if you happen to have any further questions or concerns as we are always happy to help!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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