4 weeks ago
I tried drying it
hair styler
and dry towel
and put it on the charger for about an hour
and when the light turned green I tried to play again but the Meta Quest startup screen appeared and it was spinning for hours
and I pressed the power button for a long time until a black screen appeared and a chip was loaded
I didn't understand anything but when I went and tried to play again the Meta Quest logo appeared again is there a solution?
and how do I dry it please reply quickly
4 weeks ago
Hey @lovesea.639551, we're disheartened to learn that due to a minor accident your Meta Quest device has been damaged and we completely understand it is frustrating to have an abrupt halt in your VR experience due to accidental damages. As we aim to give the best support to our customers in situations like these, we would request you to send us a private message so that we can look into this in detail and gather further information about your device for the right solution.
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