cancel
Showing results for 
Search instead for 
Did you mean: 

I pre-ordered Five Nights at Freddy’s 2 but it won’t give me the game

SonicMikey0105
Honored Guest

I pre-ordered Five Nights At Freddy’s help wanted two for my birth day. it came out 3 days ago and I still don’t have it. I don’t want to buy it Again because it costs $40 and I don’t have that kind of chores money. I hope y’all hear my problem and please can Meta give it to me . Thank you

 

5 REPLIES 5

MetaQuestSupport
Community Manager
Community Manager

Hi @SonicMikey0105! Thanks for reaching out. We know what a suspenseful wait it's been, and we're ready to lend a hand!

 

In order to look into this further, we'd like to securely collect some of your account information. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hi again, @SonicMikey0105! We're reaching out to make sure you got our last message. If you still need assistance, we'll be more than happy to help out!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hello Ive been having the same problem. I preordered help wanted two but now it's out and I need to repay for it idk why. If you could help me out id appreciate it so much!!

I'm having the SAME problem

Hello everyone! Thank you for bringing this to our attention! We aim for all our users to be able to make purchases as smoothly as possible, and we understand this can cause a delay on an amazing purchase. Therefore, we would be happy to look into this for you. If you can, please shoot us a PM so that we can collect sensitive account information while keeping it safe from the public eye and get to the root of this. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We can't wait to hear from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?