I bought Paint the town red vr and waited like a month for it to come out and once it did i didn't receive it i paid 21 dollars for the game and now I'm worried i wont get another game i pre ordered and it was 40 Dollars so can someone plz help me 😞
Hi @ACoolPen! We understand how important this game is to you and we would love to look into this further for you. In order to do so, please send us a PM so we can further work on this issue by clicking here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. Hope to hear from you soon! Have an awesome day!
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Hello again @ACoolPen! We just wanted to follow up with you on the issues you were having with digital preorder. Did you still need assistance with this matter? Talk to you soon! Have a great day!
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Thanks for getting back to us, and letting us know @ACoolPen! So we can take a look into that purchase ASAP for you here on our side, please feel free to shoot us a PM when you get the chance. Simply select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us. Please remember, you must be signed into the community first to send us a private message. We look forward to hearing back from you!
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Hey, hey @ACoolPen! We're checking in to make sure you were able to get that game loaded up on your account, or if you've run into any further trouble with that at all. We'd like to make sure everything goes smoothly for you from here, so please don't hesitate to reach back out with a PM! We're happy to lend a hand!
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Hey if you could help me I’m having the same problem I have wanted skydances behemoth since it was announced on oculus and saved up enough on September or October and preordered it as soon as I got home today I tried to play it but it won’t let me without buying it again
