cancel
Showing results for 
Search instead for 
Did you mean: 

I purchased a Quest 2 games on a Quest 1 and it won’t install

zaynesvr
Honored Guest

Now I know this seems like an obvious answer, but I tried to look for the install button in the quest store and it’s just a spinning wheel. Is there any way I could download it and play it? The game is Battle Talent and it’s supported on Quest 2 and the quest pro. Does this happen with any game that isn’t supported on a Quest 1?

1 ACCEPTED SOLUTION

Accepted Solutions

TheAntiSocializer
Meta Quest Support
Meta Quest Support

Hi! I'd be happy to give some insight to this. One reason as to why it wouldn't download on the Quest would simply be because it's not listed as supported on the store. 

There's really not a way to play it if you don't have one of the supported headsets, so I'd recommend trying to request a refund:

  1. Open the Meta Quest mobile app on your phone.
  2. Tap Store, then select Quest on the top left.
  3. Tap Menu at the bottom, then tap Settings.
  4. Tap Purchase History, then tap the app you want to request a refund for.
  5. Tap Request Refund.

Hope this helps out!

Sometimes it's okay to be a little Bing Chilling

View solution in original post

1 REPLY 1

TheAntiSocializer
Meta Quest Support
Meta Quest Support

Hi! I'd be happy to give some insight to this. One reason as to why it wouldn't download on the Quest would simply be because it's not listed as supported on the store. 

There's really not a way to play it if you don't have one of the supported headsets, so I'd recommend trying to request a refund:

  1. Open the Meta Quest mobile app on your phone.
  2. Tap Store, then select Quest on the top left.
  3. Tap Menu at the bottom, then tap Settings.
  4. Tap Purchase History, then tap the app you want to request a refund for.
  5. Tap Request Refund.

Hope this helps out!

Sometimes it's okay to be a little Bing Chilling