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I reset my password on the oculus site, but the app says the password is wrong

kaceycawley
Honored Guest
I changed the password on the site using the reset password link I triggered from the app. but when I try to use that same password to login to the Oculus app it says the password is wrong. I've closed the app and restarted with no luck. Any suggestions?
3 REPLIES 3

cybereality
Grand Champion
Please be sure to change your password here:
https://secure.oculus.com/my/profile
And make sure you are using the same login email on both places.
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV

SouraVZeEKz
Honored Guest
I also have the same problem... I reset my password and in the app it shows that password or email is wrong...

cybereality
Grand Champion
Please submit a support ticket. Thanks. https://support.oculus.com/
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
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